10% OFF YOUR FIRST ORDER WHEN YOU JOIN OUR MAILING LIST

POSTAGE + RETURNS

POSTAGE

We cater for Australian and International postage. 
Option 1... Australian Customers
​Pack and Track Postage 
2-7 business days delivery.  This fee is a flat rate of $15.00 for processing, postage and handling of your items and is packed and tracked to your destination.

Option 2... Australian Customers
Express Postage for 1-2 business days delivery.  This fee is a flat rate of $20.00AU for priority processing, postage and handling of your items and is packed and tracked to your destination.  Please note: Processing of your order can take up to 24 hours before your items are in the post. We are a small business and we always endeavour to have your items to you promptly.

International Postage Option
International Post is a flat rate of $30.00AU for up to 2kg of items.  Depending on your region the parcel will either be packed and tracked or registered post to your destination.  Delivery is estimated 4-10 working days, excluding airport processing, customs and any industry strike.

RETURNS

We do not offer refunds.
All items can be returned within 7 days of purchase for an exchange of an item of the same value provided that the item is returned in original condition, undamaged, unworn, unwashed & all labels, tags and crotch sticker attached. The customer must cover the full cost of postage for all returns to & from Annake Swimwear. If you would like to return an item please send an email with your name & the product you are wishing to exchange to annakeswimwear@live.com.au and include a small note with your full name & the item you would like exchanged. Please include an return self addressed envelope for your return to be sent back to you.
We do not offer free returns & returns will not be accepted & returned to sender if a self addressed post parcel bag is not included.
All returns that do not comply with our returns policy will be returned to sender without exchange.